Our client is a social media agency who specialise in purposeful work for brands who are seeking to create genuine online connections with their communities. They operate on a full-remote model, with a south Auckland base.
They are searching for a Senior Account Manager who specialises in social media to join them for a 12-month maternity contract. This is a pivotal role for the business, leading all client comms and seeing projects through to delivery.
Responsibilities for this role include:
- Acting as day-to-day contact for all clients and work in progress.
- Providing exceptional client service, anticipating client needs and maintaining authentic and timely communication.
- Managing projects efficiently and effectively, ensuring timelines and budgets are adhered to.
- Anticipate and resolve any issues early, taking a proactive and constructive approach.
Candidates for this role must:
- Be Auckland based for in-person meetings.
- Have a minimum of 5 years professional experience in social media marketing, specifically managing client service and project management.
- Skills and experience working across relevant software/platforms (Sprout Social or equivalent, Google Workspace, Trello, Adobe Creative Suite, Canva, Facebook, Instagram, LinkedIn etc).
- Strong organisational skills, the ability to multi-task with exceptional attention to detail.
This role will start 20 hours/week and will grow to 40hours/week in November.
If you're a results-driven social media Account Manager who wants to work in a tight-knit team, is passionate about working with Kiwi brands of all shapes and sizes and loves variety, this role and team could be perfect for you. Please send your CV now!
